Managing redemption payouts

After an investment has successfully been credited to the investor wallets, there comes the point where this investment needs to be paid back to the investor and the tokens burned.

In the Cashlink software we take care of this steps with the Redemption function.

Mark the investment as redeemed

The pre-condition for using this function is that you paid the money back to the investor. After this has been done, you can use the redeem function.

To do so, search for the customer you just paid in the page Customers.

Once you find her, go to the Customer Details by clicking the blue arrow. In the Customer details section scroll down to the Investment table. On top of the investment table you will find a “Create redemption” button.

You need to know how many units you would like to redeem and for which product. In case you don’t know, you may click on the blue arrow, to get to the Investment Details page and look for this information.

Once you know, you are ready to complete the redemption. Go back to the Customer Details page, and click on the Create Redemption button. A modal appears.

From the drop-down, select the product you want to do the redemption for and enter how many units you would like to redeem.

Confirm.

The redemption was succesful.

This operation burns the tokens you entered and reduces the token balance in the investor's wallet. It also changes the status of the investment from success to "redeemed".

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